Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With AnswerChat, customers visiting your site can quickly determine if a representative is available for a chat. To initiate a conversation, all they have to do is click the AnswerChat button located on your webpage, eliminating the need for any software installation or downloads. If no representatives are available, customers will seamlessly be redirected to an online email form to reach out to you. When a chat request comes in, a new window will pop up on your screen, accompanied by a ringing sound if your sound system is active, displaying the visitor's name and the specific page they are viewing. You have the option to accept the chat, transfer it to another operator, or direct the visitor to the email form. Additionally, for record-keeping, AnswerChat enables you to print the chat session or easily copy and paste the conversation text for use in various applications. This user-friendly interface enhances communication and ensures that no customer inquiry goes unanswered.
Description
Simply link your data sources to create a chatbot similar to ChatGPT tailored to your information needs, then seamlessly integrate it as a widget on your website or interact with it via our API or various integrations. Chatbase serves as a platform for developing AI chatbots that are trained on your specific data, allowing you to effortlessly incorporate a chat widget into your site; all you need to do is upload a document or provide a URL for the chatbot to reference and it will be equipped to address inquiries related to that content. At present, users have the flexibility to upload one or several files in formats such as .pdf, .txt, .doc, or .docx, paste text directly, or specify a link to their website for content extraction. Additionally, you have the option to customize the foundational prompt and assign a name, define personality traits, and set specific guidelines for how the chatbot should respond, such as only providing answers in French. The document's content is securely stored on GCP or AWS servers located in the us-east region, ensuring data protection. You can choose to embed the chatbot using an iframe or install a chat bubble in the bottom right corner of your site; to accomplish this, simply create your chatbot and click "Embed on website." Moreover, the API facilitates interaction with your chatbot across various platforms, offering versatility and ease of access. This makes it convenient to engage users effectively wherever they are.
API Access
Has API
API Access
Has API
Integrations
Axis LMS
ChatGPT
Facebook Messenger
Shopify
Slack
Unremot
WhatsApp
WordPress
Zapier
Integrations
Axis LMS
ChatGPT
Facebook Messenger
Shopify
Slack
Unremot
WhatsApp
WordPress
Zapier
Pricing Details
$19.95 per month
Free Trial
Free Version
Pricing Details
$19/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alpha Media
Country
United States
Website
www.alphamedia.net/products/ac/v20/index.htm
Vendor Details
Company Name
Chatbase
Founded
2023
Country
Canada
Website
www.chatbase.co
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant