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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our advanced utility billing solution is developed from three decades of customer insights and offers a comprehensive billing service suitable for utilities of any scale. Hosted in the cloud, our billing system eliminates concerns about desktop compatibility, server upkeep, or local data backups. Being web-based means you can access it from virtually any location—whether at work, traveling, or at home. You can easily launch the system on any device equipped with a web browser and internet access. The platform allows for seamless importation of reads from any make of drive-by or fixed-based reading systems. It is engineered to accommodate the latest technologies from leading meter manufacturers. Additionally, the integrated paperless billing feature enables customers to log into their personal online portal where they can view bills, modify contact details, and make payments electronically. Payments are processed automatically in real time, instantly reflecting in customers' accounts, providing them with convenience and efficiency. This system not only enhances user experience but also streamlines utility management for providers.

Description

Hansen CIS is a market-tailored customer information software suite built for utilities worldwide. It enables energy, water, and utility providers to manage the entire customer service journey through a unified digital platform. Hansen CIS combines customer management, metering, billing, payments, and reporting into one integrated solution. The platform supports both regulated and deregulated markets across APAC, EMEA, and the Americas. Hansen CIS leverages modular architecture and open APIs to integrate quickly with existing systems. Automation improves operational efficiency and reduces cost-to-serve. Utilities gain a single view of the customer and a single system of record. Flexible deployment options support on-premises, cloud, or hybrid environments. Hansen CIS helps utilities innovate incrementally while maintaining operational stability. It transforms utilities into next-generation, experience-driven service providers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ampstun

Country

United States

Website

www.ampstun.com/utility-billing-software

Vendor Details

Company Name

Hansen Technologies

Founded

1971

Country

Australia

Website

www.hansencx.com/hansen-suite/energy-and-utilities/hansen-cis/

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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