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Average Ratings 5 Ratings

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ease
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support

Description

Introducing a comprehensive digital platform that streamlines the entire dispute resolution journey, encompassing everything from communication with cardholders to collaboration with merchants, and managing disputes and arbitration through Mastercom and VROL. This innovative virtual fraud and dispute solution features an expertly designed chatbot capable of addressing both potential fraud scenarios and various dispute dialogues directly within your application or portal. By implementing digital case management, organizations can achieve unprecedented levels of process automation, facilitating everything from case creation and merchant collaboration to fraud reporting and bulk operations, all aimed at maximizing operational efficiency. The incorporation of data pre-filling and validation significantly reduces the likelihood of errors made by agents, while our intelligent deadline calculations and prioritized case management guarantee that no deadlines are overlooked. Transition away from outdated dispute resolution tools or costly outsourcing solutions by adopting Amiko. Experience a tenfold increase in efficiency and eliminate your dispute write-off limits. Simplifying the complexities inherent in fraud and dispute management also paves the way for seamless onboarding of new agents, ensuring that they can quickly adapt to the system.

Description

FUGU offers self-learning fraud prevention. FUGU's fraud-detection software tracks online payments post-purchase, as we believe that EVERY PAYMENT COUNTS! WORKING MONTH-2-MONTH - ZERO RISK, NO COMMITMENT! FUGU reduces false transaction declines by 50%, wins chargeback disputes by 60%, and identifies fraud attacks, including friendly fraud. FUGU also offers a chargeback liability shift service, covering fraud and authorization reason codes. FUGU's motto - "EVERY PAYMENT COUNTS", we offer a unique KYC system for automating verification processes and increasing its success rate to the highest rates in the industry. FUGU is a must-have solution for online payments: 1. eCommerce websites - supporting all platforms (+ Shopify app) 2. Payment getaways 3. Software as a service (recurring revenue) - ongoing risk assessment 4. Investments \ exchanges (for accepting investors' deposits) 5. Gaming\Casino 6. Banks, creditcards, etc 7. Chargebcks guarantee FUGU support all eCommerce platform and offer: 1. Shopify fraud detection and prevention app 2. Woocommerce fraud detection & prevention 3. Magento fraud prevention & detection 4. Bigcommerce fraud detection & prevention 5. Wix fraud detection

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BigCommerce
Ethoca
Gmail
HubSpot CRM
HubSpot Customer Platform
Intercom
LivePerson
LoanPro
Magento
PrestaShop
Promise2Pay
Re:amaze
Shopify
Squarespace
VTEX
Verifi
Wix
WooCommerce
Zendesk Chat

Integrations

BigCommerce
Ethoca
Gmail
HubSpot CRM
HubSpot Customer Platform
Intercom
LivePerson
LoanPro
Magento
PrestaShop
Promise2Pay
Re:amaze
Shopify
Squarespace
VTEX
Verifi
Wix
WooCommerce
Zendesk Chat

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$99
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Rivero

Country

Switzerland

Website

rivero.tech/amiko

Vendor Details

Company Name

FUGU Risk

Founded

2018

Country

Israel

Website

bit.ly/39DMjF0

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Financial Risk Management

Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

KYC

Alternatives