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Description
Introducing a comprehensive digital platform that streamlines the entire dispute resolution journey, encompassing everything from communication with cardholders to collaboration with merchants, and managing disputes and arbitration through Mastercom and VROL. This innovative virtual fraud and dispute solution features an expertly designed chatbot capable of addressing both potential fraud scenarios and various dispute dialogues directly within your application or portal. By implementing digital case management, organizations can achieve unprecedented levels of process automation, facilitating everything from case creation and merchant collaboration to fraud reporting and bulk operations, all aimed at maximizing operational efficiency. The incorporation of data pre-filling and validation significantly reduces the likelihood of errors made by agents, while our intelligent deadline calculations and prioritized case management guarantee that no deadlines are overlooked. Transition away from outdated dispute resolution tools or costly outsourcing solutions by adopting Amiko. Experience a tenfold increase in efficiency and eliminate your dispute write-off limits. Simplifying the complexities inherent in fraud and dispute management also paves the way for seamless onboarding of new agents, ensuring that they can quickly adapt to the system.
Description
As chargebacks continue to increase, it is essential for merchants to utilize straightforward and efficient chargeback management solutions. Worldpay Disputes Defender offers a robust answer to the challenges posed by expensive and labor-intensive chargebacks. This allows you to concentrate on what truly matters—developing and enhancing your business. Being the largest enterprise payment solutions provider globally, we are equipped to deliver the technology and innovation necessary for your expansion on an international scale. We facilitate the connections required for you to manage your payments seamlessly, all from a single provider. Worldpay from FIS offers the extensive reach, revenue potential, and agile responsiveness essential for the future of payments. You can adapt your banking solutions at your own pace through our cloud-native modular core platform that allows for scalability. Disputes Defender offers an all-encompassing chargeback solution tailored for businesses like yours, ensuring you're never bogged down by disputes. By utilizing our services, you can fully dedicate your time to advancing your business objectives.
API Access
Has API
API Access
Has API
Integrations
Ethoca
Verifi
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rivero
Country
Switzerland
Website
rivero.tech/amiko
Vendor Details
Company Name
FIS
Founded
1968
Country
United States
Website
www.fisglobal.com/en/merchant-solutions-worldpay/products/disputes-defender
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics