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Description
Our cutting-edge solution for customer engagement features robust capabilities in 5G and IoT service design, delivery, and monetization, alongside integrated AI and machine learning applications, all within a cloud-native, microservices framework. If your goal is to enhance your digital commerce strategies, enrich the customer experience at every interaction, or roll out sophisticated 5G services to rapidly capitalize on your network investment, the Amdocs Customer Experience Suite provides the necessary flexibility to tailor your transformation strategy and modernization efforts according to your business objectives. Additionally, our modular and open portfolio, designed to meet industry standards, will facilitate the modernization of your existing systems while expediting your transition to cloud-native applications and networks. This ensures that your organization remains competitive and poised for future advancements in technology.
Description
Create and distribute content across various platforms, including web and mobile, while marketing and business professionals seek to improve their online presence for a competitive edge. To successfully engage customers and enhance their journeys, these professionals require the ability to quickly adapt and innovate as their business expands. Organizations that embrace agility often turn to OpenText Web Site Management to effectively link employees, partners, and customers with essential information, managing their digital and omnichannel strategies. Transitioning their Content Management System to the cloud offers businesses the opportunity to expedite their digital transformation by utilizing state-of-the-art solutions and automated updates that keep them at the forefront of technology. By leveraging cloud capabilities, users gain not only enhanced scalability and flexibility but also streamlined operations and integrated microservices. Elevate the interactions for customers, partners, and employees across all digital channels with a solution that seamlessly merges diverse technology stacks, ensuring a cohesive and efficient experience. This holistic approach ultimately fosters stronger relationships and drives business success.
API Access
Has API
API Access
Has API
Integrations
AWS Elemental
Accenture Cloud Trade Promotion Management
Amazon Web Services (AWS)
CereTax
Cognizant
Dell EMC NetWorker
Deloitte Cascade Suite
Eviden MDR Service
Google Cloud Platform
IBM InfoSphere Optim Data Privacy
Integrations
AWS Elemental
Accenture Cloud Trade Promotion Management
Amazon Web Services (AWS)
CereTax
Cognizant
Dell EMC NetWorker
Deloitte Cascade Suite
Eviden MDR Service
Google Cloud Platform
IBM InfoSphere Optim Data Privacy
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amdocs
Founded
1982
Country
United States
Website
www.amdocs.com
Vendor Details
Company Name
OpenText
Country
Canada
Website
www.opentext.com/products-and-solutions/products/customer-experience-management/web-content-management/web-site-management
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management