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Description
Alert Centric provides a comprehensive backup alert-reporting solution tailored for Managed Service Providers (MSPs), allowing them to consolidate alerts from various backup systems into a single, streamlined dashboard. This tool continuously oversees backups from multiple vendors and locations, identifies any failures, and sends real-time, customizable alerts to technicians, which helps minimize human errors and significantly reduces the time required for backup verification. By collecting alerts through email or integrations, it prioritizes them according to their severity, correlates related incidents, and escalates problems as necessary. Additionally, automated workflows can initiate actions such as restarting services or blocking IP addresses, while also producing reports and visual insights into backup conditions, trends, and metrics for resolution. Engineered for swift deployment, Alert Centric seamlessly connects with PSA tools and accommodates all leading backup vendors, empowering MSPs to maintain full assurance in the health of their clients' backups through proactive management and efficient monitoring. The platform stands out not only for its functionality but also for its user-friendly interface that enhances the overall experience for technicians.
Description
ScalePad Backup Radar offers an automated, cloud-based solution for backup monitoring and reporting, tailored for managed service providers. This tool aggregates backup statuses from over 300 integrations, including primary RMM, PSA, and backup systems, across servers, workstations, virtual machines, and NAS devices, all displayed in a customizable dashboard. It identifies vulnerabilities, facilitates trend analysis, and prioritizes actionable alerts by utilizing an intelligent ticketing system that organizes, appends, and automatically closes notifications to minimize distractions. Additionally, Backup Radar provides customizable, color-coded reports that can be scheduled flexibly and integrated within ScalePad’s Lifecycle Manager for coherent insights for clients. Compliant with SOC 2 Type II and ISO 27001 cybersecurity standards, the platform also features seamless API-driven integrations with PSA ticketing systems, allowing for the automation of incident workflows and the upkeep of compliance. This comprehensive solution is designed to enhance efficiency while ensuring that managed service providers can deliver consistent and reliable backup services.
API Access
Has API
API Access
Has API
Integrations
Acronis Cyber Protect Cloud
Amazon Web Services (AWS)
Autotask PSA
Axcient DRaaS
BrightGauge
Comet
ConnectWise PSA
Datto RMM
Dropsuite
IBM Cloud Veeam
Integrations
Acronis Cyber Protect Cloud
Amazon Web Services (AWS)
Autotask PSA
Axcient DRaaS
BrightGauge
Comet
ConnectWise PSA
Datto RMM
Dropsuite
IBM Cloud Veeam
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Invarosoft
Founded
2017
Country
United States
Website
www.invarosoft.com/alertcentric/
Vendor Details
Company Name
ScalePad
Founded
2015
Country
Canada
Website
www.scalepad.com/backup-radar/
Product Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Product Features
Backup
Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Server Backup
Backup Scheduling
Bare-Metal Restore
Compression
Continuous Backup
Differential Backup
Disaster Recovery
Encryption
Incremental Backup
VM Backup
