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Description
Every day, across 43 different countries, we demonstrate to our clients the importance of collaboration. Case management is inherently a collaborative endeavor. It involves bringing together various elements into a cohesive process through cooperation. This entails evaluating needs, strategizing, organizing, and enabling the provision of support and services. It focuses on fulfilling the requirements of both service providers and those who are in need of those services. Alcea CaseTrack offers a fully customizable solution designed to address all aspects of case management. You can monitor intricate interactions while collaborating with all necessary resources, including documentation and the resulting outcomes. Discover how Alcea CaseTrack can enhance your business's collaborative efforts. This applies to both private and governmental organizations in sectors such as healthcare, auditing, legal, and social services, where the teamwork of individuals—ranging from case workers and managers to clients and respondents—creates a complex landscape to navigate. By fostering effective collaboration, we can transform case management into a more streamlined and efficient process.
Description
Empower your team, vendors, and clients to collaborate securely on cases while managing communication through logs, emails, and instant messaging, all while controlling access and visibility. With VCM, your business tasks are centralized, and our automation streamlines processes to save you valuable time, emphasizing the concept of "billing as you work" to enhance profitability. Virtual Case Management® offers a comprehensive online solution that encompasses contact, case, and document management, alongside integrated accounting, template reports, and seamless email/IM functionality throughout the case lifecycle. By focusing on the daily processes users engage in, we consolidate and automate these tasks into a single-step solution, eliminating the cumbersome multi-clicks and numerous pages typical of online systems. All case data is conveniently maintained on ONE PAGE, leading to a significant time savings of about 30 minutes each day, translating to approximately 10 hours a month. This efficiency not only improves productivity but also allows users to concentrate on case quality and outcomes.
API Access
Has API
API Access
Has API
Integrations
Dropbox
Microsoft OneDrive
QuickBooks Online
Pricing Details
$20 per month
Free Trial
Free Version
Pricing Details
$24.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alcea Tracking Solutions
Founded
1997
Country
Canada
Website
alceatech.com/case-management/
Vendor Details
Company Name
Virtual Case Management
Founded
2007
Country
United States
Website
www.virtualcasemanagement.com
Product Features
Legal Case Management
Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting
Patient Case Management
Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning
Social Work Case Management
Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management
Product Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Law Enforcement
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling
Legal Case Management
Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting
