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Description
Transform your customer service interactions and conversational AI applications by utilizing the open-source Airy platform. Airy Core stands out as a fully-featured conversational platform that is ready for production use. With Airy, you are equipped to handle conversational data sourced from multiple channels effortlessly. Powered by Apache Kafka, Airy's infrastructure allows for the simultaneous processing of numerous conversations and messages, efficiently streaming pertinent data wherever needed. You can easily integrate a variety of tools, from our complimentary open-source live chat plugin to popular messaging services like Facebook Messenger and Google’s Business Messages, all connected to your Airy Core. This seamless integration is made possible through an ingestion platform that leverages Apache Kafka to manage incoming webhook data from diverse sources. By effectively interpreting this data, we transform it into contacts, conversations, and messages that work independently of their origins, enhancing the versatility and capability of your conversational engagements. Ultimately, Airy empowers you to create a cohesive communication strategy across different platforms.
Description
Communications service providers utilize Magma's open network core solution to facilitate connectivity through LTE, 5G, Wi-Fi, and additional technologies. This solution presents a cost-effective, adaptable, and commercial-grade Evolved Packet Core (EPC). Meta Connectivity actively contributes to the development of Magma, which empowers Communication Service Providers (CSPs) to offer rapid and dependable internet access, enriched with unique features that emerge from a vibrant open-source developer community. Serving as a versatile open-source software platform, Magma allows operators to efficiently establish mobile networks even in remote locations while maintaining a reasonable cost structure. By collaborating with qualified partners for the deployment and management of Magma, CSPs can be confident that their most demanding requirements will be satisfied. Notably, Magma is agnostic to vendors, hardware, and networks, enabling CSPs to select the most suitable options for their needs, ranging from radio access network (RAN) equipment to standard hardware and a variety of licensed or unlicensed spectrum options. This flexibility ensures that service providers can tailor their networks to meet the specific demands of their operational environment and customer base.
API Access
Has API
API Access
Has API
Integrations
Amdocs Customer Experience Suite
FreedomFi
k0rdent
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Airy
Country
Germany
Website
airy.co
Vendor Details
Company Name
Meta Platforms
Country
United States
Website
www.facebook.com/connectivity/solutions/magma
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Lead Generation
Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking