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Average Ratings 0 Ratings

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features
design
support

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Description

Aircloak Insights acts as a secure intermediary between data analysts and the sensitive information they require for their work. Analysts can interact with the system using standard SQL queries or visual dashboards such as Tableau. The system intercepts these queries and customizes them for the underlying data sources, whether they are SQL databases or NoSQL big data repositories. The results are then delivered through the proxy, which guarantees that the data is both aggregated and completely anonymized. Moreover, Aircloak Insights seamlessly fits into your established workflow, enabling you to access sensitive datasets through its user-friendly web interface, Insights Air, or by utilizing business intelligence tools, including Tableau and any other platforms that support the Postgres Message Protocol. Additionally, for those who prefer automation, Aircloak Insights offers the capability to execute queries programmatically via a RESTful API, providing further flexibility in data handling. This comprehensive approach ensures that analysts can work efficiently while maintaining data privacy and security.

Description

The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

MongoDB
PostgreSQL
R-Studio
Tableau
Zendesk

Integrations

MongoDB
PostgreSQL
R-Studio
Tableau
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$41.70 organization/per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aircloak

Founded

2014

Country

Germany

Website

aircloak.com

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Product Features

GDPR Compliance

Access Control
Consent Management
Data Mapping
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

Product Features

GDPR Compliance

Access Control
Consent Management
Data Mapping
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

Alternatives

Alternatives

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