Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AfterSale is an all-encompassing CRM tool tailored for field service operations, aimed at optimizing the oversight of Annual Maintenance Contracts (AMCs), technicians, and spare components. It includes functionalities such as live tracking of service requests, effective scheduling and assignment of technicians, and streamlined inventory management for spare parts. The platform's primary goal is to boost operational efficiency and elevate customer satisfaction by equipping teams with tools that foster smooth collaboration between field service personnel and back-office staff. By consolidating service-related information, AfterSale allows organizations to assess performance indicators, guarantee timely service provision, and keep precise records of customer interactions and equipment maintenance histories. Additionally, it enables users to monitor contract specifics, renewal timelines, and service records to ensure prompt support and enhance customer satisfaction. Furthermore, AfterSale CRM empowers users to manage their inventory of spare parts with great efficiency, ensuring that resources are always available when needed. This comprehensive approach helps businesses maintain a competitive edge in the market.
Description
The Integrated Service Estimator is an innovative and user-centric tool that has assisted countless automotive service establishments in optimizing their processes for creating precise and professional repair estimates while efficiently sourcing essential replacement components. This solution is perfect for any service shop aiming to enhance its revenue and profit margins. With the capability to deliver comprehensive estimates in under two minutes, it also minimizes costly estimating inaccuracies, fosters new service opportunities, and boosts both closing rates and customer satisfaction. For over five decades, Epicor has empowered automotive companies to integrate each facet of the aftersales landscape, leading to improved operational efficiency and accelerated, more lucrative growth. The Integrated Service Estimator not only enables dealerships to excel as leading suppliers of parts, tires, and services for a wide range of vehicle makes, models, and years but also simplifies the processes of estimating, sourcing, inventory management, and parts delivery. Additionally, it uncovers hidden parts and service opportunities, helping businesses thrive in a competitive market. By leveraging this tool, service providers can ensure they remain at the forefront of the automotive industry.
API Access
Has API
API Access
Has API
Integrations
Ally Invest
AutoDealer Plus
AutoFluent
AutoShop
COSTAR
Service-Intel
Shop4D
Shopmonkey
TCS
Tire Guru
Integrations
Ally Invest
AutoDealer Plus
AutoFluent
AutoShop
COSTAR
Service-Intel
Shop4D
Shopmonkey
TCS
Tire Guru
Pricing Details
$58.94 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aftersale
Website
aftersale.one/
Vendor Details
Company Name
Epicor
Founded
1972
Country
United States
Website
www.epicor.com/en-us/products/service-management/integrated-service-estimator/
Product Features
Product Features
Auto Repair
Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management