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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Adobe Customer Journey Analytics connects customer identities and interactions across channels, devices, and time for fast, holistic analyses that deliver accessible and precise customer insights. With powerful, flexible data frameworks, businesses can ingest, process, and unify all types of customer data — online and offline — enabling sophisticated analytics that reveal insights in seconds. By linking IDs from multiple channels and devices into a single unified profile, Customer Journey Analytics enables unlimited analysis of any data point across diverse channels without the need for SQL coding. Report-time processing delivers cross-channel insights within seconds, empowering teams to make informed decisions in the moment rather than waiting weeks for static reports. A patented data governance framework provides governance capabilities that protect customer data — including data labeling, consent management, and role-based permissions — ensuring AI-driven insights don't expose sensitive customer information and helping marketing data remain compliant as privacy policies evolve. Teams can then support compliant personalization and engagement strategies by activating insights directly in Adobe Real-Time CDP and Journey Optimizer. Generative AI and machine learning tools streamline analysis across billions of data points, automating segmentation, attribution, and propensity modeling to accelerate insight discovery and improve decision-making across the full customer journey.

Description

Alytics offers a comprehensive analytics solution that improves the automation of contextual advertising significantly. With an advanced multi-channel analytics module, users can select from seven different attribution models or even create a custom one tailored to their needs. The technical support team is prompt, ensuring a response to inquiries within just 30 minutes, providing assistance throughout the entire process. A unique and adaptable method for CRM integration allows for the connection of any CRM system equipped with an API. This platform excels in automating contextual advertising, featuring six diverse strategies for managing bids, generating products, and optimizing YAN site quality. The precision of the end-to-end analytics data is guaranteed, as the system leverages the Google Analytics counter for accuracy. By utilizing end-to-end analytics, businesses can effectively minimize advertising expenses, enhance profitability, and efficiently oversee their advertising efforts. All essential metrics, from costs to profits, are compiled into a single report, making it easier for users to gauge their performance. Furthermore, the clear and accessible statistics provided empower marketers to make informed decisions, ultimately driving success in their campaigns.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Analytics
Adobe Experience Cloud
Adobe Experience Platform
Adobe Experience Platform Agent Orchestrator
Adobe Journey Optimizer
Adobe Real-Time CDP
Adobe Target
Amazon S3
CoMagic
Google Analytics
Google Cloud AI Infrastructure
HubSpot CRM
HubSpot Customer Platform
Microsoft Azure
Pipedrive
Quantum Metric
Salesforce
Snowflake
Zoho CRM

Integrations

Adobe Analytics
Adobe Experience Cloud
Adobe Experience Platform
Adobe Experience Platform Agent Orchestrator
Adobe Journey Optimizer
Adobe Real-Time CDP
Adobe Target
Amazon S3
CoMagic
Google Analytics
Google Cloud AI Infrastructure
HubSpot CRM
HubSpot Customer Platform
Microsoft Azure
Pipedrive
Quantum Metric
Salesforce
Snowflake
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Adobe

Founded

1982

Country

United States

Website

business.adobe.com/products/customer-journey-analytics/adobe-customer-journey-analytics.html

Vendor Details

Company Name

Alytics

Founded

2012

Country

Russia

Website

alytics.ru/

Product Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Product Features

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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