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Average Ratings 1 Rating

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support

Description

Adjutas is a sophisticated cloud-based helpdesk and service desk solution that excels in asset management while offering much more than just service management features. It has proven invaluable for IT Managers and CIOs, allowing them to manage their IT operations with enhanced effectiveness and efficiency. Beyond merely handling service requests and assets, Adjutas serves as a comprehensive platform for planning IT operations and services, enabling users to anticipate potential issues and shifts in technology trends. The user-friendly interface belies the strength of its underlying code, which contains over 100,000 lines and continues to expand. Users can seamlessly track and manage both hardware and software assets, maintain detailed records of vendors along with their acquired assets, and monitor the maintenance status of all assets comprehensively. Additionally, preparing Management Information System (MIS) reports becomes effortless, empowering users to oversee and evaluate their entire IT ecosystem with ease. This multifaceted approach ensures that organizations can stay ahead in the dynamic world of IT management.

Description

Stop wasting your time managing internal IT with complicated solutions that don't work. Fiwit is the best IT software you could ever imagine. Too many screens and phones? Our IT asset management solution will help you tidy up all your devices. Make your colleagues happy. Give your colleagues the IT service they need. Don't leave your internal IT issues hanging with our integrated helpdesk software. Be organized.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$10.99 per month
Free Trial
Free Version

Pricing Details

0$/user/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Adjutas Cloud Technology

Country

India

Website

www.adjutas.com

Vendor Details

Company Name

Fiwit

Country

Belgium

Website

fiwit.io

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

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