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Description
Engage with your website visitors in real-time using ActiveHelper Live Chat, the quickest method to connect with them! This comprehensive live chat tool comes equipped with an array of powerful features that require no extensive training to implement. Maintain constant communication with your audience, whether you are using a phone, tablet, or computer, allowing for flexibility and accessibility. ActiveHelper Live Chat is a distinctive, unlimited solution that facilitates the management of multiple websites and agents from a single server installation under one license. You can track visitors' locations through their IP addresses or send tailored messages directly to them. Target specific users and provide assistance based on the pages they are exploring, ensuring they receive help when they need it most. Kickstart a conversation by sending messages tailored to their actions or utilize automated invitations to engage with visitors on your site. Additionally, customize how visitors perceive your brand by selecting languages, images, and colors that resonate with different countries, enhancing their overall experience. This tool not only fosters engagement but also helps in building lasting relationships with your audience.
Description
Experience rapid and efficient assistance with our robust live chat widget, which you can tailor to your preferences by adjusting colors, text, and icons. Utilizing our user-friendly administration console, you can easily manage these customizations. By employing your pre-set templates, you can streamline the process of receiving and responding to customer support emails through platforms like Slack or Microsoft Teams. Take advantage of all available integration features such as interactive buttons, informative modals, and command options to enhance your team's productivity with the best tools at your disposal. Additionally, you can localize the chat experience by translating it into various languages, modify the color scheme, implement automatic invitations, and fine-tune other elements of your live chat widget. Rest assured, we adhere to GDPR regulations, ensuring that your live chat operates seamlessly while maintaining compliance. This allows your team to focus on delivering exceptional customer service without worrying about the technical details.
API Access
Has API
API Access
Has API
Integrations
Drupal
HTML
JavaScript
Joomla!
Microsoft Teams
Slack
WordPress
Zapier
Integrations
Drupal
HTML
JavaScript
Joomla!
Microsoft Teams
Slack
WordPress
Zapier
Pricing Details
$39.95 one time payment
Free Trial
Free Version
Pricing Details
$25 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mentat Technologies
Founded
2003
Country
Colombia
Website
www.activehelper.com
Vendor Details
Company Name
SignalZen
Country
Lithuania
Website
signalzen.com
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking