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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance communication across all departments and channels to improve every aspect of the customer experience. We firmly believe that exceptional individuals are the driving force behind a business’s growth and success. This is why our omnichannel managed messaging services are exclusively staffed by real people who infuse each interaction with their personal touch and human insight. By employing empathy and authenticity, we create dynamic and genuine connections that surpass what A.I. and Bots can offer. Consequently, this approach leads to industry-leading conversion rates and an increase in closed deals for our esteemed clients. Elevate your leads with unparalleled customer data insights. DataWise provides valuable perspectives on customer behavior, enabling a quicker buying process. We integrate with a variety of digital retail platforms to deliver human-powered assistance during intricate purchasing journeys, thereby minimizing drop-off rates and significantly boosting sales. Ensuring that every customer feels valued and understood is at the core of what we do, driving customer loyalty and satisfaction in the long term.

Description

An innovative approach to online customer service, sales, and support that doesn't require technical expertise is now available. You can create distinctive digital experiences effortlessly while also facilitating payment processing, appointment scheduling, and feedback collection. This system automatically converts leads into customers, providing all the necessary tools for effective management and communication with your clientele. It offers a variety of ready-made templates to enhance your customer engagement strategy. With a user-friendly drag-and-drop builder, you can easily arrange content, questions, and actions to tailor your approach. Additionally, you can gain valuable insights into customer behavior and patterns to refine your services. Designed for versatility, this solution can be published on any website and is compatible with numerous plugins, making it suitable for almost any website format. It fosters meaningful customer interactions through automated conversations that adapt to individual inputs, ensuring personalized experiences. Furthermore, it includes identity verification features that allow you to confirm customers via IDs, selfies, and signatures. Utilizing cognitive solutions, you can make informed decisions based on conditional logic, while robust reporting and analytics tools enable you to monitor performance and understand customer behavior thoroughly. This system also supports API integration for seamless connectivity with other platforms, enhancing its utility even further.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Asana
Dropbox
Google Business Profile
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Marchex
PayPal
Shopify
Slack
Squarespace
Telmetrics
Trello
Twilio
Webflow
Wix
WooCommerce
WordPress
Xtime

Integrations

Asana
Dropbox
Google Business Profile
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Marchex
PayPal
Shopify
Slack
Squarespace
Telmetrics
Trello
Twilio
Webflow
Wix
WooCommerce
WordPress
Xtime

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ActivEngage

Founded

2007

Country

United States

Website

www.activengage.com

Vendor Details

Company Name

Beingo

Founded

2020

Country

United States

Website

beingo.co

Product Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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