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Description
Revolutionize your interaction with the Cloud Softphone collaboration suite by designing and implementing a fully tailored white-label UCaaS solution. With Cloud Softphone, you can select from over 100 premium communication features that enhance your connectivity. Streamline your communication processes, whether you are working from the office or remotely. Step into the future of work with immediate communication solutions. Equip your teams with a robust tool that merges essential business phone functionalities with top-tier UCaaS, creating a cohesive collaborative environment. Keep your clients informed while minimizing battery usage on devices through effective push notifications. Improve your platform's communication abilities by enabling file transfers, allowing users to send and receive various file types effortlessly. Moreover, integrate high-definition call and video functions into your application by employing codecs specifically engineered to optimize call quality, ensuring a seamless user experience. This combination of features positions your organization to thrive in an increasingly interconnected world.
Description
Efficiently manage your calls with professionalism by transferring, parking, notifying about calls on hold, and checking the status of your colleagues. The Imagicle Attendant Console serves as an operator console that enhances and simplifies the management of both incoming and outgoing calls for all operators. This solution encompasses essential features such as answering, transferring, parking, managing queues, and recording calls. It provides a comprehensive suite of must-have applications for your unified communications (UC) platforms, all integrated into one suite, with a single server, unified support, and a seamless user experience. Always kept current and adaptable for any business environment, whether On-Premises or Cloud-based, it is designed to enhance your UCaaS offerings by integrating all the necessary services your clients require. The Imagicle UC Suite can be hosted on the Imagicle Cloud or within your own data centers. With its user-friendly interface, the Imagicle Attendant Console enables operators to execute actions with just a click, ultimately saving valuable time and boosting overall productivity. This efficiency makes it an indispensable tool for any organization looking to optimize their communication processes.
API Access
Has API
API Access
Has API
Pricing Details
$120 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Acrobits
Founded
2008
Country
Czechia
Website
www.acrobits.net
Vendor Details
Company Name
Imagicle
Country
Italy
Website
www.imagicle.com
Product Features
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
