Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Accent Financials comprises a comprehensive collection of financial modules designed to deliver essential functionality for businesses operating across multiple locations and departments, making them especially suitable for organizations that need the ability to customize solutions to match specific business needs, especially when standard packages fall short. Additionally, consultancy, support, training, and development services are offered directly by the software's creators, ensuring that clients receive expert assistance without navigating a complex web of dealers who lack both access to the source code and a deep understanding of the systems. This direct line to the authors enhances the overall user experience and ensures that any issues can be addressed more efficiently.
Description
InvGate Service Management, a reliable asset management and help desk solution, was created to optimize IT services and provide IT support. InvGate Service Management has the easiest to use and most intuitive user interface. It offers a multi-departmental solution for service fulfillment with federated assets management capabilities. This allows seamless integration between asset requests and service requests. InvGate Service Management includes a drag-and drop graphical workflow builder. It also features 100% code-free configuration and custom dashboards.
API Access
Has API
API Access
Has API
Integrations
Gmail
Microsoft Outlook
Microsoft Teams
Workativ Assistant
Zapier
Integrations
Gmail
Microsoft Outlook
Microsoft Teams
Workativ Assistant
Zapier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Accent Software
Founded
1995
Country
United Kingdom
Website
accentsoftware.co.uk
Vendor Details
Company Name
InvGate
Founded
2004
Country
United States
Website
www.invgate.com
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal