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Description
AbacusCloud is a robust platform designed for VoIP, unified communications, call centers, voice recording, and SIP trunking, specifically catering to medium and large enterprises. It offers impressive scalability, reliability, and geographic redundancy to meet the evolving demands of businesses. Collaborating with top-tier service providers, data centers, Tier 1 carriers, and high-quality SIP endpoints, AbacusCloud stands out in the telecommunications landscape. The platform supports an extensive range of desk phones, softphones, and mobile devices, providing users with advanced voice, video, and wireless capabilities that can be accessed from anywhere, at any time, on any device. AbacusCloud simplifies the VoIP migration process significantly, ensuring seamless connectivity for multiple offices and mobile employees in a cost-effective and incremental manner. In addition, AbacusGroup enhances the experience with a comprehensive suite of omnichannel services, offering a cohesive user experience across different devices, making it perfectly suited for today’s workforce that prioritizes cloud and mobile solutions. This adaptability ensures that organizations can respond swiftly to changing communication needs, thereby enhancing overall productivity.
Description
AbacusFlex is an all-encompassing, secure, and expertly-managed IT platform that allows you to operate your technology as a service seamlessly. Offered as a subscription model with monthly billing, it features rapid and adaptable deployment tailored to adhere to financial services regulations, enabling you to concentrate on your business rather than the complexities of technology.
With a dedicated team of certified security experts and disaster recovery specialists, along with a comprehensive suite of compliance tools readily available, the Abacus cloud platform is meticulously designed to satisfy the requirements of both regulators and investors alike. Our state-of-the-art continuous security measures guarantee that your IT systems are vigilantly monitored and safeguarded around the clock against potential cyber threats, providing you with peace of mind in an increasingly digital landscape. Additionally, this robust infrastructure allows you to scale your operations effortlessly as your business evolves.
API Access
Has API
API Access
Has API
Integrations
GeoDB
Microsoft PowerPoint
Staffcloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AbacusGroup
Country
United States
Website
abacusgroup.com/products/
Vendor Details
Company Name
Abacus Group
Founded
1984
Country
United States
Website
www.abacusgroupllc.com/abacusflex
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
