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Description
Introducing a comprehensive platform for managing inquiries and showroom operations, designed as a complete cloud-based solution to oversee your sales initiatives. This innovative system streamlines the sales process through a user-friendly interface tailored for sales teams, ensuring that every stage of the sales journey is digitized. With real-time transparency and visibility into showroom activities, you can effectively manage and convert every prospective lead. Enjoy the convenience of complete sales workflows, lead tracking, and inventory management right at your fingertips. This cloud solution is accessible on desktops, tablets, and mobile devices, making it versatile for any environment. Additionally, it features an automated queuing system for sales representatives, as well as tracking for phone calls and SMS interactions. You can effortlessly send personalized Electronic Direct Mails and text messages to clients at any time. Furthermore, set up automated contact triggers to streamline follow-up processes and establish business rules for your sales personnel. In case you need assistance, you can quickly create support tickets, typically receiving a response in under 10 minutes. Lastly, keep an eye on your sales performance, KPIs, and key metrics in real-time, ensuring you have the information you need at any location and any time. This unified solution provides the tools necessary to elevate your sales strategy effectively.
Description
Dynamic and focused on results, XRM is an all-encompassing CRM solution specifically designed for dealers, allowing you to enhance your profits while minimizing vendor costs. Whether you're on the sales floor or engaging with customers online, you can effortlessly track all showroom activities in real time. By integrating with external lead providers, you ensure that no sales opportunities slip through the cracks. Manage customer interactions and complete essential tasks directly from your mobile device, enabling you to maintain a seamless workflow. Effortlessly handle customer data and interactions wirelessly to streamline processes. Speed up deal processing with features like license plate and driver's license scanning, ensuring efficiency at every step. Keep track of internet leads in real time and manage follow-up tasks from anywhere. Gain insights into available incentives and factory programs tailored to vehicle choices and customer credit profiles. Fine-tune payment options with flexibility in retail, leasing, and balloon arrangements. Reduce deal times significantly by utilizing professional electronic paperwork, ensuring a smoother transaction experience. With XRM, you can always stay informed about showroom activities as they unfold in real time.
API Access
Has API
API Access
Has API
Integrations
Dealertrack DMS
Pam
RouteOne
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fusion Software Development
Country
Australia
Website
www.fusionsd.com.au
Vendor Details
Company Name
Affinitiv
Country
United States
Website
www.affinitiv.com/sales/xrm/
Product Features
Sales Enablement
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration