Best Communications Software in Australia - Page 5

Transform your customer service experience with advanced AI-driven contact center software. Call Center Studio's cloud-based solution equips businesses with a comprehensive suite of tools designed to streamline both inbound and outbound contact center functions. For inbound communications, users can benefit from features like automatic call distribution, interactive voice response, and effective call routing, which ensures that every call reaches the right representative or team promptly. On the outbound side, the software supports various dialing methods, including predictive, preview, and progressive dialing, allowing agents to connect with customers seamlessly and efficiently. Moreover, Call Center Studio provides real-time monitoring and analytics, enabling managers to oversee performance metrics all in one convenient interface. If you're feeling burdened by the high costs and complexities associated with traditional systems, our cloud-based solution is the ideal fit for your needs! Experience our intuitive platform today! 💰 Flexible pay-as-you-go pricing ✔️ No hardware or software installation required, and no ongoing maintenance 👨‍💻 User-friendly interface designed for ease of use 🔗 Effortless integration with existing systems

Qomon is the most innovative and user-friendly Mobilization platform & mobile app. You can now run your nonprofit, project or campaign efficiently from the headquarter to the field using data and digital. Today, we have less time, more money, and more people to do complex work. You can unlock efficiency and focus on what is most important, your actions. Your people and volunteers are the best to help you act and spread your ideas. To unleash the power of your community, you need to bypass redundant systems and invest more in better tools. Let's change the way we interact with citizens and communities. You can meet people's new expectations by allowing more real-time interaction and greater agility with a digital tool. You can digitally transform your actions to increase efficiency and reach more people. Spend your time acting and not worrying about logistics. Qomon is the most popular software and mobile app that allows for real-time, end to end analysis, optimized field operations and enhanced supporters' engagement. This includes the Action CRM, Field & Digital Organizing tools (Canvassing, Calling Lists, Events, Petitions, and more), Data & Map tools designed to transform your data into actions

Livepro is the ideal Knowledge Management solution for Customer Service/Experience. Livepro can be used in any setting, including behind the counter, on the field, or customer self-service. It has the tools to increase cx scores and reduce training times. It also helps ensure compliance and staff engagement. Livepro is a purpose-built Knowledge Management system for customer experience. We are focused on providing answers to agents and not lengthy, complex documents. Livepro's powerful features such as search and easy-to-follow process guidance make this possible. Livepro is easy to use and requires little training. This increases staff confidence and customer satisfaction while reducing AHT and training costs. Customers will be more satisfied with livepro by reducing AHT by 25% and reducing transfers by as much as 35% Increased staff engagement and shorter induction-training periods. Increase Compliance and Risk with Authored Content & SOC Certified Secured data.

vFairs is a complete virtual event platform that allows event organizers to host memorable, life-like virtual events. These include virtual conferences and job fairs, trade shows, university open days, auto show, and many other events. This platform is unique because of its realistic 3D environments and powerful networking tools. It also offers multiple webinar options, animated avatars and end-to-end project administration. The customer support is unbeatable 24/7. vFairs has one of the most comprehensive feature sets available. It offers everything you need, including immersive exhibit booths and breakout sessions, virtual auditoriums, live Q&As, poster halls, scavenger hunts and photo booths. There are many networking options available, including auto-matching, group meetings and appointment booking. vFairs also offers specialized features to suit different solution types. You can also add as many features as your heart desires and make use of the easy integrations to take your event to new heights.

You are looking for a powerful tool to add consistent branding, disclaimers, and signatures to every email that leaves your company's inbox? Crossware Mail Signature is our award-winning tool. Features - Add logos, graphics and social media icons to your email headers or footers. Use powerful rules to apply your signatures whenever, wherever and however you want. - Signatures from all devices and email clients - You can control every part of your signature with separate blocks. - Visual / HTML code editor - View signatures in real-time, based upon recipients and senders View your signatures in Outlook and see your signatures within Sent Items. Intelligent and dynamic signature application - Choose your Microsoft Datacenter to deploy into Our browser-based editor allows you to edit anywhere. Start your Free Trial to discover why we are the world's leading signature solution.

Afton Tickets is revolutionizing the expectations associated with ticketing and livestream services. We offer a comprehensive solution that encompasses online ticket sales, box office admissions for cash and card purchases on the day of the event, mobile parking point of sale systems, and reliable backup wifi internet. In contrast to the dominant ticketing monopolies, we foster personal relationships with our clients, addressing them by name and ensuring we are just a phone call away. No other ticketing provider goes to the lengths we do for our clients. Our competitive advantages include reasonable service fees, opportunities for profit sharing with clients, as well as significantly lower equipment rental and staffing rates. Our platform allows users to easily scan tickets, manage will call, oversee cash handling, upgrade tickets, reserve seating, process refunds, and access real-time reporting from any device. All reports are conveniently compiled in one location, offering real-time insights on cash and card transactions per till. Additionally, you can establish daily ticket counts and revenue updates, gaining valuable insights into who is attending your events and the sources of their engagement. This level of detail enables event organizers to tailor their marketing strategies effectively.

Retake control of your email. InMoat allows you to select the emails that are most important to you, so you don't miss a beat. The Smart Filters you choose will be sent to your Inbox in a prioritized manner. Your VIP List of Contacts Emails sent from within your company, such as from your boss or colleagues, will always be prioritized by default. InMoat allows you to keep your Trusted List up-to-date, so you can ensure that your VIP contacts are always prioritized in your email inbox. Your @InMoat folder You can review the less urgent and less important emails whenever it is convenient for your workflow so that you don't waste time. You can review all your emails in your @InMoat mailbox whenever you like. Your InMoat Dashboard Your InMoat dashboard allows you to manage your email priorities and keep your inbox current. Review your suggested contacts and add them to your Trusted List. Also, update your Trusted contact list.

Communique Conferencing's cloud-based, enterprise-grade virtual event platform works translates presentations, booths, and networking into a highly customizable, 3D virtual environment. There are many features that facilitate engagement and content consumption, including: Personal Agenda, AI Matchmaking and Meeting Scheduling, Briefcase, Video Chat and Gamification with Leaderboard.

Mission Control, a cloud-based Salesforce Project Management app, helps you stay in control and on track. Our professional services automation software lets you create a consistent process for managing, planning, and measuring client projects from one app. Our extensive feature set seamlessly integrates with Salesforce to maximize efficiency and profitability. Spend more time working with clients and less time organizing your days. Mission Control's Salesforce Project Management software will give you a clear overview about your project briefs, progress, and all the resources that have been allocated to you. All of this is designed to help you stay on track and to make it easy for your team to collaborate. Use the intuitive assignment wizard, time tracking, and the resource capacity planner to create actionable tasks that will improve your business' client and project management capabilities.

All-in-one, highly customizable customer support and feedback software available in SaaS or on-Premise. - Community Feedback Software This tool helps you collect, organize, and manage your feedback and feature requests. Smart voting and commenting systems provide insights that can be used to create product development roadmaps. Analytics and Insightful Reports help you to assess the efficiency of your support team and analyze customers' experiences. -Help Desk for Ticketing The feature-rich ticketing system provides a way to manage tickets using customizable statuses and tasks, private notes, comments and reports, as well as Kanban Boards. Smart system automation and notification rules can help reduce the workload for your support team and save money.

Newsworthy.ai is a new kind of newswire that is designed for today's news consumption. Newsworthy.ai combines traditional newswire distribution with influencer marketing, machine learning, blockchain technology, and machine learning to promote client news. Newsworthy.ai is the first newswire to use AI tools to analyze press releases and provide recommended improvements, including alternative headlines and social media messages for promoting the release. Newsworthy.ai is similar to other press release distribution platforms in that we publish your news to hundreds of newsrooms, websites, search engine news (e.g., Google News), and other news portals and discussion boards. But only Newsworthy.ai includes: (1) Influencer Marketplace: Hire influencers to further amplify your news. (2) Blockchain: All releases are registered on the blockchain, giving your press release higher brand authenticity and allowing you to self-host your releases. (3) NewsDB™: Gives you journalists (and their contact info) relevant to your press release to help (4) Brand Ambassador/Advocacy Lists: Leverage internal teams and outside stakeholders to get press releases seen and engaged with by more people.

Social27 Virtual Event Platform (VEP) helps you build communities and accelerate sales with greater reach, accessibility, flexibility, and insights than ever before. Social27's AI-powered recommendation and prediction engine provides an individual experience for every attendee. From creating a recommended agenda based upon their interests to finding the content, connections and sponsors most pertinent to them, Social27's AI-powered Recommendation and Prediction Engine provides a personalized experience to every attendee. Social27 Virtual Event Platform excels in these three areas: networking, content, and sponsor showcasing. Social27 VEP offers attendees many ways to connect and interact with others, makes it easy for speakers to speak, and generates leads for sponsors. You can be sure that all your attendees will enjoy the event thanks to WGAC AA, AAA accessibility, and best-in class security.

Tatsoft’s FrameworX is a complete, modern SCADA and IIoT platform that empowers engineers and developers to design, deploy, and scale high-performance industrial applications. Built on 100% managed .NET technology with no legacy constraints, FrameworX delivers real-time performance, data unification, and enterprise-grade reliability across all layers of operation—from the edge to the cloud. With real-time data modeling, historian, alarms and events, audit trails, reporting, advanced scripting (C#, VB.NET, JavaScript, Python), and 100+ native drivers for PLCs, DCSs, and protocols like OPC UA, MQTT, and SparkplugB, FrameworX connects every device, system, and data source into one seamless architecture. It includes an integrated MQTT broker/client, local UNS definition, and global UNS linking, making it the foundation for unified namespace architectures and modern IIoT ecosystems. Develop once and deploy anywhere — Windows, Linux, Docker, or the web — with zero client installs and true WebAssembly portability. Every module is included by design: Devices, Alarms, Historian, Reports, Security, Datasets, and DevOps tools. No hidden modules, no add-ons, no integration headaches. FrameworX is proven in 5,000+ global deployments, powering mission-critical operations across industries such as Oil & Gas, Steel, Transportation, and Life Sciences. Its architecture delivers 1M+ tags/second processing, 1,000+ concurrent clients, and startup times under 30 seconds. Combined with transparent licensing, unlimited scalability, and AI-ready integration tools, FrameworX provides a future-proof foundation for digital transformation.

Unlimited Calling - Free Trials T-Max Predictive dialer, an inbound or outbound CRM dialing system is ideal for debt collection, marketing, and sales teams. T-Max Predictive dialer allows users to reach as many live contacts as they want by dialing up five numbers at once. T-Max Predictive Dialer's automated system allows users to cut down on busy signals, incorrect numbers, or no responses. Instead, they aim to connect all recipients to a live agent at the first contact. Managers can use monitoring to listen and take over calls for QA, or to close the call. Hosted auto dialer VOIP phone system, with preview dialer, power dialer, sip phones, sip phones, sip phones, webphones, voicemail drops and local caller ID. We also offer Voice Broadcasting AutoDialer Trials. Compatible with any CRM, including Salesforce, Zoho, and Monday

Hexamail flow is an email client that includes calendaring, tasks, and contacts. It works with Office 365, Gmail and Exchange on premises, as well as all IMAP/POP3 servers. The GDPR data protection module provides email and office document redaction capabilities, including full PST file import, EML and MSG file import, Office document import, printing output, or PDF generation of redacted material.

We provide organisations with a digital workplace they can call home. Claromentis has expanded the capabilities of the traditional intranet. It allows people to access information, communicate with and collaborate with coworkers, streamline business processes and learn new skills. Our digital workplace software connects teams to each other and their work, regardless of where they are located. Our software connects all the tools your team needs to do their job effectively, regardless of whether they are located in an office or completely remote. We are trusted by top brands around the world, including household names such as Virgin Care, Legal & General and Crabtree & Evalyn; non-profits like SeriousFun Children's Network and innovative tech companies such as Boost.ai.

PRODUCTIVITY SOFTWARE Rambox is a digital workspace organizer that 🚀 boosts productivity for professionals who use web apps frequently. It centralizes all your apps, making it easy to organize and access frequently used applications in one place. 80K+ users across 5,000 companies of all sizes choose Rambox worldwide to simplify their workspace. Select from our list of 700+ apps which you want to use and organize them into different workspaces. You can have multiple sessions of WhatsApp, Gmail, Slack, etc. and stay signed. Workspaces With over 700 pre-configured apps, you can instantly add them to your workspace, including: - Gmail - Google Apps - WhatsApp - Facebook - iCloud and much more And if your app isn't listed, no problem - you can add any custom app in a few easy steps. Rambox synchronizes app configurations and can disable notifications across all devices in the user dashboard, automatically hibernating inactive apps to free up memory. Plus, users can apply CSS styling and JS code to improve each app's design and performance. Other features include: dark mode, do not disturb mode, spell checking, ad blocking, password management, notification management, and keyboard shortcuts.

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

Flexible work is on the rise. The ultimate OS for temp work. Offering an end-to-end solution for staffing/recruitment agencies, stadium event management and Businesses employing temp workers. Ubeya has developed a SaaS B2B platform that brings the tech revolution to the world of temporary jobs. Ubeya connects businesses that manage flexible workers, and allows them to manage, outsource, rate and pay their entire workforce. It bridges the gap between staffing firms, businesses and shift workers by automating and optimizing work processes, scheduling, communication, payroll and compliance. With Ubeya’s technology, workers finally feel the belongingness to the company they work for. This boosts their connection to the business and makes them more accountable in every task they tackle. Ubeya platform unifies scattered communication channels, increases workers’ retention, and reduces no show rate, to reshape flexible work experience. Ubeya’s platform helps hundreds of businesses worldwide become more resilient and adaptive to change, resulting in growth, operational excellence and happy workforces. Ever wondered how a huge operation like the O2 Arena stadium manages their work? Ubeya provides everything they need.

Who uses Zuddl: - Commvault - Microsoft - Google - Mindtickle - Zylo - Storyblok - Vmware - Rocketlane - Servicenow - Nasscom -Cloudsmith With Zuddl, enterprises can set up: - In Person Events - Virtual Events - Hybrid Events - Webinars Use Cases: - Demand Generation - User Conferences - Associations - DEI Events We offer a unified platform for events and webinars.

LiveCall is the best way to convert potential customers into qualified sales calls. It can be used from 6+ touchpoints. Engaging website visitors when it's hot and turning them into scheduled or instant calls. No matter if you have a sales team or a call center, it doesn't matter. Increase your inbound sales calls and generate more revenue per call with Widgets, Forms Lead Ads, Chatbots, Mails, SMS, Chatbots, Chatbots, Chatbots, Widgets, Forms, Forms, Forms, Chatbots, Chatbots, Chatbots, Chatbots, Forms, Lead Ads, Chatbots, Chatbots, and more. You can take your call generation to the next step. LiveCall does more than callbacks and call tracking. Our software gives you everything you need for improving call generation, response times, and sales results. LiveCall is the fastest way to get more qualified sales leads and convert sales calls, regardless of whether you have a sales call centre or an inside sales team.

Ruume is a groundbreaking online meeting platform that aims to boost engagement and efficiency by offering customizable and interactive virtual environments. Users have the ability to tailor their meeting spaces with distinctive backgrounds, make real-time modifications, and incorporate links to relevant documents or websites, which helps ensure that each session reflects their brand and goals. The platform includes features such as sticky notes for agendas, interactive Q&A segments, emoji reactions for quick feedback, and detailed analytics to support effective communication and teamwork. Furthermore, Ruume provides monetization features that allow hosts to charge for events, accept donations, and sell recordings directly from the platform. This makes it a fantastic choice for a variety of purposes, including webinars, team meetings, and virtual events, ultimately delivering a flexible solution for creating dynamic and productive online interactions. With Ruume, users can expect an enhanced experience that encourages participation and collaboration in every session.

Routee is an intelligent omnichannel communication platform. (CPaaS), Routee offers advanced Web and API automation for all industry sectors. Routee's services are powered by AMD Telecom's strong infrastructure. They enable businesses to optimize marketing and business processes. -SMS Marketing: Custom-made messages based upon customers' individual preferences -Email Marketing: personalized newsletters and email campaigns based upon audience behavioral data -Transactional email: automated emails to customers regarding important data about their transactions -Marketing Automation: Rich forms & customer data capture. Automate repetitive marketing tasks and track marketing campaigns. -Two factor authentication: A second layer of security that includes fallback via SMS, Voice, Viber, and Missed Call -Cloud IVR: Multilingual capabilities, including the ability to convert speech into text and text to human-sounding text -Push Notifications: personalized web and mobile push notifications based on segmentation.

Reliable SMTP relay services and email delivery services. You can send and track large volumes of emails with ease using powerful email delivery services. In minutes, integrate and you can start sending. All your email delivery, transactional and email relay needs are covered under one roof. SMTP can deliver whether you need a reliable backend solution or scalable infrastructure to handle large volumes of emails. Reputation Defender, SMTP's proprietary technology, uses big data to proactively monitor and protect your email list health. It also suppresses bad emails from soft and hard bounces in order to protect your IP reputation and domain. This will ensure that your delivery rates and inbox placement gradually improve over time.

UltraSMSScript is a uniquely positioned, easy to use, web-based group text and SMS marketing software platform. Either install UltraSMSScript on your own server and pay a 1-time fee for the platform, or have us host it for you with our monthly hosted plans! Pay for the text messages at WHOLESALE rates since we're linked directly to the text-messaging gateways. UltraSMSScript is the ultimate turn-key SMS software platform. It can be used by ad agencies, marketing providers and companies that serve local clients as a white label solution. Our text messaging platform allows you to service unlimited client accounts with our Level 4 or ULTRA plans. You can also manage these accounts from a very intuitive administration panel, giving you total control. You will enjoy many features like Bulk SMS, Mobile Coupons and 2-Way SMS Chat.