GovTech offers a Cloud Software as a Service designed specifically for local and state government licensing and credentialing boards, facilitating the management of permits, licensees, disciplinary actions, inspections, complaints, investigations, documentation, correspondence, reporting, workflows, and forms pertinent to licensing operations. This comprehensive system encompasses applications, renewals, information updates, complaints, disciplinary actions, verifications, and payment processing. The ERP system enables board staff to efficiently search for, manage, and process groups of records. In addition, staff members can independently handle workflow tasks, customize public-facing forms, adjust field settings, modify record layouts, manage staff permissions, and generate saved reports along with form letters, such as mail merges. It also features integrations with state criminal background check systems and national associations via APIs. Furthermore, the Licensee Self-Service dashboard allows individuals to access detailed information about their licenses, update their contact details, monitor renewal timelines, and manage permits seamlessly. Additionally, the ERP solution serves as a centralized management tool for small businesses, helping them escape the challenges often associated with using spreadsheets for their operational needs. Small businesses can thereby streamline their processes and enhance productivity through this tailored management system.
